Due to health and hygiene reasons, we are unable to accept returns and refunds for items that have been used.
If you are having trouble fitting your lashes, do not worry, we have all been there! They are different to stick-on lashes, but you will be a pro in no time. Visit this area of the site for more help on that matter.
If the lashes you have received are faulty, please email email@example.com explaining the problem and we will help rectify the problem within 24 hours.
If you have received an incorrect order, please let us know at the same email address above.